Client Management for Wedding Pros, Part 1: Managing Expectations
One thing I find ironic in this industry is that we are so good at managing our clients’ affairs but are sometimes not so good at managing our own affairs. Client and project management can be a...
View ArticleClient Management for Wedding Pros, Part 2: Getting Organized
Image: Creative Commons License We so often are looking for the “MAGIC SOLUTION” to help us with organization and management of our projects. We buy software, folders, to-do lists, etc. But, we still...
View ArticleClient Management for Wedding Pros, Part 3: Getting Systemized
We are discussing client management (or “project management”) in 5 parts. You’ll want to revisit Parts 1 and 2 from last week: Part 1: Managing Client Expectations Part 2: Getting Organized You have...
View ArticleClient Management for Wedding Pros, Part 4: Documenting Systems
We are discussing client management (or “project management”) in 5 parts. You’ll want to revisit these other posts: Part 1: Managing Client Expectations Part 2: Getting Organized Part 3: Getting...
View ArticleClient Management for Wedding Pros, Part 5: Project Management Tools
We are discussing client management (or “project management”) in 5 parts. You’ll want to revisit these other posts: Part 1: Managing Client Expectations Part 2: Getting Organized Part 3: Getting...
View ArticleGiveaway: Wedding Workbook Pro Software for Wedding Pros
WE ARE HAVING A GIVEAWAY!!! First things first… A few weeks ago, I shared some of my favorite tools to help wedding pros get a handle on client management. Well – I have one more tool to add: Wedding...
View ArticleGetting Paid, Part 2
This week we are discussing GETTING PAID. Have you ever faced a non-paying client? These posts should help you prevent future problems. Yesterday, I shared how your contract can safeguard you from...
View ArticleGetting Paid, Part 3
This week, I’m making sure YOU get paid! On Tuesday, we looked at some changes you can make to your contract so that you safeguard yourself against non-payment. Yesterday, I shared my favorite...
View ArticleDamage Control
Outstanding customer service isn’t just about meeting client demands. Outstanding customer service is about solving problems, fixing mistakes, and good ol’ fashioned damage control. In an ideal world...
View ArticleWhy the Promise of the “Perfect” Wedding can be Bad for Business
Kelly Simants here. I’m sharing my thoughts today on why it’s important to set the client’s expectations in regards to having the “perfect” wedding. Watch here:
View ArticleHow Many Payments to Ask of Your Clients
Is it better to ask for 2 payments from a client? Or, 4 payments? Typically, wedding pros make this decision based on what they can manage in their workflow. (Asking for payment becomes a nightmare to...
View ArticleIs It OK to Fire a Client? When and Why?
When you work in the wedding industry, the success of your business lies in finding and keeping new clients. There may come a day, however, when one of your clients makes you question whether or not...
View ArticleYour Legal Rights When a Client Won’t Pay, Part 2
We are thrilled to have a guest blogger today! Annette Stepanian, attorney to creative professionals, is here to share here thoughts on what to do when a client doesn’t pay you. Make sure to jump back...
View ArticleYour Legal Rights When a Client Won’t Pay, Part 3
We are thrilled to have Annette back for day 3! Annette Stepanian, attorney to creative professionals, is here to share here thoughts on what to do when a client doesn’t pay you. Make sure to jump back...
View ArticleAre You Annoyed with Low-ball Price Inquiries?
I’m on a few wedding industry forums and Facebook groups and these are the sorts of rants I see: Can you believe I just received an email asking that I plan a wedding for $500!? These people are...
View Article5 Changes You Can Make to Your Website to Attract More Same-Sex Couples
Today’s guest post is from Bernadette Smith. Bernadette Smith is founder and president of 14 Stories and the Gay Wedding Institute, and award-winning author of three books about same-sex weddings,...
View ArticleWhat to Do When It All Falls Apart
Today’s guest post is written by Jennifer Reitmeyer. We admire Jennifer greatly because she’s a smart cookie. She is a business coach, speaker, educator and entrepreneur who has worked in the wedding...
View ArticleMari Carmen Obregon, Founder of Efecto Wow, to Speak at Be Sage Conference 2016
We sketch out our curriculum plan for Be Sage Conference long before we’ve hired any speakers. Our mission is clear: introduce topics that experienced business owners want to learn about and that they...
View ArticleTerrica Skaggs, Owner of Cocktails & Details, to Speak at Be Sage Conference
We are so thrilled to announce that Terrica Skaggs, owner of Cocktails & Details, will be sharing her smarts with us at Be Sage Conference this December on Hilton Head Island. I heard Terrica speak...
View ArticleIs It OK to Fire a Client? When and Why?
When you work in the wedding industry, the success of your business lies in finding and keeping new clients. There may come a day, however, when one of your clients makes you question whether or not...
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